Strategic Relationship Specialist

Location: Pittsburgh, PA

Department: Account Management

Type: Full Time

Min. Experience: Entry Level


At First Insight (FI) we are all about the ultimate outcome – the delivery of measurable results to our customers.  Our innovative solutions in advanced predictive analytics have taken the retail sector by storm, resulting in years of consistent significant growth. 

To help sustain and support this growth, we are looking for smart, talented, high-energy individuals, who will share our vision and enthusiasm, to join our talented team. At First Insight, you will have a chance to develop your professional strengths with the opportunity to grow and advance.

In return we expect you to…

      …work in the manner that

            …demonstrates the ownership, and 

                  …develops the level of necessary expertise 

                         …required to achieve the ultimate outcome


An Strategic Relationship Specialist’s primary responsibility is delivering online product tests that communicate the proper value proposition by ensuring that:

  • Customers’ business needs have been correctly identified
  • FI capabilities are matched to those needs

As an SRS at First Insight, you will: 

  • Design and build our on-line product tests for customers 
  • Execute tests of items under consideration
  • Perform minor image editing
  • Participate in on-site customer photoshoots which require travel
  • Build relationships and communicate with customer teams through the testing process ensuring the perfect test to answer their specific questions



Specific accountabilities include:

  • Understand customer requirements and solution positioning to ensure successful product tests
  • Keeping customers happy, building trust, proving value, and ensuring they continue to leverage the solution


  • Degree from an accredited college or university
  • Desire and ability to learn all aspects of the retail analytics industry
  • Ability to work in a dynamic environment and balance multiple responsibilities
  • Outstanding listening, verbal, written and presentation skills
  • Assertive and goal-oriented with high personal drive, integrity and energy
  • Must be comfortable working in a team environment
  • Microsoft Office skills (PowerPoint, Excel, Word, Outlook)

First Insight offers a competitive salary; 100% paid employee healthcare coverage; a 401K with company match; employer-paid life and long-term disability insurance; and, a generous Paid Time Off (PTO) package including paid holidays and sick days.

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